Comprehensive support for consulting firms and infrastructure clients
- Maximise value
- Plan for resilience
- Value public outcomes
- Target net zero
- Embed climate thinking
- Include uncertainty
Support Services from Probit
Although AIM is designed for self-sufficiency, we offer targeted support services to help consulting firms and their infrastructure clients to get the most from the platform, particularly during implementation and for more complex modelling challenges.
Implementation Support & Training
We assist with the initial deployment of AIM to help clients and partners get up and running efficiently.
Our train-the-trainer approach ensures internal teams and consultants have the knowledge and confidence to work with AIM independently, without long-term reliance on us.
Advanced Configuration & Customisation
Where specific investment planning needs arise, we offer expert help in configuring models and setting up advanced, risk-based optimisation frameworks.
We support customisation aligned to regulatory or business-specific requirements, but only where our help is specifically required.
Data Integration & Migration
We provide support for integrating AIM with enterprise systems such as SAP, Maximo, or GIS platforms.
Our team focuses on complex data structuring, risk modelling, and workflow alignment, enabling smooth and accurate data connectivity.
Strategic Advisory & Optimisation Framework Development
For clients developing bespoke optimisation frameworks, we provide expert input on best practices, scenario planning and regulatory alignment.
These engagements are typically short-term and highly focused, designed to accelerate value, not create dependency.
Second-Line Support for Partners & Clients
First-line support is often handled by our consulting partners, who lead day-to-day implementation and client engagement. Our team can function as a second-line escalation layer for them, or we can provide first-line support directly for targeted technical queries and platform issues. Our in-house team underpins this entire process, ensuring deep platform expertise is always accessible.
Get in touch
If you are an asset owner, or a consulting firm advising infrastructure owners on asset value optimisation and investment strategy, find out more about how Probit supports your use of AIM.