
AIM Case studies
Case Studies. How AIM is being used by leading infrastructure asset owners across sectors to optimise investment.
































Water & Wastewater Case Studies
Detroit Water & Sewerage Department (DWSD)
Much of Detroit's underground infrastructure is far beyond its original design life. DWSD needed to know not just where to act, but whether to act at all, and how to target funds for maximum long-term impact. Read →
Thames Water
With ageing assets, regulatory pressure, and increasing service expectations, Thames Water needed to optimise its investment decisions across multiple asset classes. Read →
South West Water
Faced with the challenge of balancing asset performance, regulatory obligations and long-term environmental impact, SWW needed a strategic investment framework capable of handling complexity and scale. Read →
Dŵr Cymru Welsh Water
Welsh Water needed to strategically plan investments across an extremely large and diverse asset base while balancing performance, customer outcomes, and cost. Read →

Gas Distribution Networks Case Studies
Cadent Gas
Cadent's iron mains replacement programme is one of the most ambitious infrastructure undertakings in the UK. Traditional planning tools lacked the ability to target schemes accurately, prioritise risks effectively, or model benefits in a transparent and regulator-ready way. Cadent needed a fully optimised, data-driven approach that could also support tactical delivery. Read →
Wales & West Utilities
To meet the regulatory demands of the RIIO-GD2 8-year programme, WWU needed to develop a robust investment plan and an efficient mechanism for ongoing performance reporting. This plan had to justify significant infrastructure investment while demonstrating transparency and optimisation across its network. Read →
UK Gas Industry (Cadent, SGN, NGN WWU, NGGT)
The UK Gas Industry includes a mix of GDNs collectively managing over 170,000 km of pipelines. The sector needed to move beyond traditional investment planning methods, many of which were manual, spreadsheet-based, or siloed, and implement a unified approach to risk, cost, and performance optimisation. Read →

Transportation Case Studies
Victoria Department of Transport and Planning (DTP)
The DTP, Victoria, Australia needed to plan long-term investment across a complex and highly interconnected transport network, and required a solution that could unify its asset planning processes, support detailed scenario analysis, and help demonstrate long-term value in a transparent, auditable way. Read →
Hertfordshire County Council
HCC faced significant limitations in its existing investment planning tools, and needed a single, streamlined platform capable of integrating road and structure asset planning, improving efficiency, user adoption, and long-term decision-making. Read →
I-595 Express
Florida's I-595 Express must demonstrate continuous compliance with FDOT's pavement condition requirements. This involves detailed monitoring and scheduling of maintenance, particularly road resurfacing and rehabilitation. A granular, intelligent, and predictive solution was needed, that could optimise lifecycle performance and demonstrate long-term value to both the public and investors. Read →
Multiple transport authorities (Global)
Local authorities across the UK are responsible for maintaining over 300,000 km of local roads, often operating under tight budgetary pressure and intense public scrutiny. They require tools that can model pavement condition, plan cost-effective interventions, and support forward-looking decisions that align with performance targets and funding constraints. Read →
National Highways
National Highways is responsible for operating, maintaining, and enhancing England's Strategic Road Network (SRN), including all motorways and major A roads. Facing an ageing and complex infrastructure portfolio, National Highways needed a flexible solution that could deliver advanced analytics, transparent processes, and agility to adapt to evolving demands and regulatory expectations. Read →

Case Studies in Other Sectors
UK Electricity DNOs (multiple organisations)
The UK's Distribution Network Operators (DNOs) are responsible for operating and maintaining over 800,000 km of electricity networks. Since 2017, Ofgem has mandated the use of the CNAIM, a detailed framework for modelling asset risk and health. CNAIM has been configured in AIM as an industry standard Risk Map template, helping DNOs plan smarter, more efficient investments with full regulatory compliance. Read →
UK Local Authorities (multiple)
Across the UK, local authorities and highway operators are responsible for managing thousands of structural assets, including bridges, retaining walls, culverts, gantries and other above-ground infrastructure, and needed a better way to make consistent, risk-based decisions across large portfolios of assets, many of which are ageing, load-sensitive, or critical to service continuity. Read →

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